Frequently Asked Questions (FAQs)

1. Duvci.com's purpose?
Choose Duvci.com for all your garden pruning and handy repair needs. We have the equipment to make trimming wild bushes or fixing domestic issues easy. Consider us your neighborhood toolkit!

2. How do I choose a garden pruner?
Like picking the ideal avocado, choosing the correct tool is difficult. We advise job assessment. Hand pruners are great for fragile branches when working precisely. For heavier branches, a lopper may work best. Not sure? Contact us for assistance!

3. Do you ship internationally?
We do! Although online, our tools are global. We can deliver tools to Rome to prune roses or Fiji to fix a fence. Choose a delivery method at checkout, and we'll manage the rest.

4. What if I'm unhappy with my purchase?
We know things don't always go as planned. If your tool is wrong or you changed your mind, let us know! Our return policy is easy. Make sure the tool is in its original box and call us. It'll be resolved faster than you can say "pruning shears."

5. Can I trace my order?
We'll email a tracking number when your order ships. Use this number to track your tool from our warehouse to your door. It's a bundle GPS without traffic jams.

6. Does bulk buying offer me a discount?
Absolutely! Stocking up pleases us. Contact us for bulk rates on several tools or large orders. Let us make your money feel as good as your landscape.

7. Is your store physical?
Duvci.com is online-only. We can provide the best tools without the overhead of a business. Shop from your couch in your favorite jammies!

8. What if I require tool assistance?
Our tools are easy to use, but even the greatest need help sometimes. Tips & tricks are on our blog and manuals. If you're stuck, contact us. We'll gladly help, no matter how difficult.

9. How often should I sharpen garden tools?
Consider tool sharpening a spa day for your gear. Regular upkeep is crucial. Sharpening most garden tools every few months keeps them in good condition. Sharpening may be needed more often if you excel at cutting difficult branches.

10. How can I reach you with questions?
Here for you! Send us an email, call, or message on our website. Our pleasant customer support team can answer any questions. We respond faster than a garden hose on a hot day!